Terms and Conditions
Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.
The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.
By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.
Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.
When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy
Authorization to use the site
Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.
You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:
- Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
- Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
- Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
- Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
- Use the site in any way that damages, interferes with or interrupts the availability of the site.
- Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
- Reveal your account password to others or allow others to use your account.
- Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
- Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
- Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).
Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.
Reservation of rights
Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.
Information provided to us
You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.
By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.
You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.
Your commitments
You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.
You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.
Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.
NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.
Liability
AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.
Updates to the terms
Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.
Jurisdiction
These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.
Updated Terms and Conditions for Aesthetic Consultation and Treatment Services
Provider: Sidley Pharmacy
Designated Aesthetic Practitioner: Sukhpreet Uppal
Pharmacy Address: 44 Turkey Road, TN39 5HE
Contact Number: 01424 220424
Definitions
- Provider: Sidley Pharmacy, the entity offering aesthetic consultation and treatment services.
- Client: The individual receiving services from Sidley Pharmacy.
- Services: Includes private consultations, medical and aesthetic assessments, treatments, and any related healthcare or aesthetic advice provided.
- Consent: A documented acknowledgment by the client indicating their understanding of, and voluntary agreement to, proceed with treatment.
- Confidential Information: Client medical history, treatment records, and any personal data protected under GDPR.
- Non-liability: Sidley Pharmacy’s limited responsibility for outcomes as specified within this document.
General Overview
By booking an appointment, you acknowledge and agree to these Terms and Conditions. All services provided adhere to current healthcare and aesthetic practice regulations and prioritize client safety and satisfaction.
Eligibility Criteria for Treatment
Prior to receiving any aesthetic treatment, clients must:
- Be 18 years or older.
- Provide a complete and accurate medical history, including any known allergies, contraindications, or previous adverse reactions.
- Undergo a pre-consultation screening to determine suitability for the proposed treatment.
Note: Should you be deemed ineligible following the pre-consultation assessment, any deposit paid is non-refundable.
Medical Assessment and Client Responsibilities
- Clients must disclose their full medical history, including current medications and any prior aesthetic treatments.
- A thorough consultation will be conducted to assess your suitability for the requested aesthetic service.
- Clients are responsible for following all pre- and post-treatment instructions provided to ensure safety and optimal outcomes.
Follow-up & Monitoring Obligations
- Clients may be required to attend scheduled follow-up appointments to monitor treatment outcomes and address any concerns.
- Failure to attend follow-up sessions without adequate notice may impact the continuity and efficacy of the treatment.
Emergency Protocols for Adverse Reactions
- Clients should seek immediate medical attention if they experience severe adverse reactions such as significant swelling, intense pain, signs of infection, or any unexpected symptoms.
- Sidley Pharmacy will provide guidance on emergency procedures in the event of severe adverse reactions, as detailed during your consultation.
Risk Disclosure & Adverse Effects
Clients acknowledge that, as with any aesthetic procedure, there are potential risks and side effects which may include, but are not limited to:
- Temporary bruising, swelling, or redness at the treatment site.
- Mild discomfort or pain during or after the procedure.
- Rare occurrences of infection, scarring, or allergic reaction.
By proceeding with treatment, you accept these risks and confirm that you have received sufficient information regarding potential side effects.
Consent & Treatment Acknowledgment
- By booking and attending your appointment, you confirm that you have read, understood, and voluntarily consent to these Terms and Conditions, including acceptance of both the benefits and risks of the proposed aesthetic treatments.
- In cases where treatments are provided off-label or outside standard guidelines, additional consent will be required.
GP Notification Policy
- Clients are encouraged to permit notification of their General Practitioner (GP) to support safe treatment planning.
- Should a client decline GP notification, a written explanation must be provided.
- Sidley Pharmacy reserves the right to refuse treatment if GP communication is deemed essential for client safety.
Appointment Booking, Cancellations & Refund Policy
- Booking Confirmation: A confirmed appointment will be issued upon booking.
- Arrival: Clients are advised to arrive at least 10 minutes before the scheduled appointment.
- Cancellation & Rescheduling: A minimum notice of 24 hours is required for any cancellations or rescheduling requests.
- Deposit & No Refund Policy:
- A deposit is required to secure your appointment.
- Appointments cancelled with less than 24 hours’ notice or in the event of a no-show will result in the forfeiture of the deposit.
- No refunds will be issued under any circumstances, including if a client is later deemed ineligible for treatment or opts for an alternative service.
Data Protection & Confidentiality
- All client data is stored securely and accessed only by authorized personnel, in compliance with GDPR.
- Personal and treatment information will not be shared with third parties except where required by law.
Health & Safety Policies
- All treatments are conducted in compliance with strict health and safety guidelines and infection control protocols.
- Sidley Pharmacy staff are trained in emergency procedures and the management of any adverse incidents during or after treatment.
Complaints & Incident Reporting
- Clients may submit any complaints directly to Sidley Pharmacy.
- All incidents and concerns will be documented and investigated to continuously improve service quality.
By booking and attending an appointment, you confirm that you have read, understood, and accept these Terms and Conditions. For further inquiries or clarifications, please contact Sidley Pharmacy at 01424 220424.